Best-effort uptime
We engineer for high availability, but outages and maintenance can occur.
Legal
Terms of Service for RavenVPN (渡鸦VPN)
These terms describe acceptable use, billing, and service limitations. They are a draft for development and will be finalized with legal counsel before production launch.
Service scope
RavenVPN provides a VPN client, a control plane, and gateway infrastructure.
Security posture
You are responsible for safeguarding your devices and access credentials.
Software updates
Clients may auto-update to keep security fixes current.
Acceptable use
Do not use RavenVPN to harm others or break applicable laws.
No abuse
Prohibited: attacks, malware distribution, fraud, and credential theft.
No interference
Do not probe, disrupt, or reverse engineer service controls.
Compliance
You must comply with local regulations in jurisdictions where you use the service.
Billing
Payments and invoices are handled via Stripe.
Trials and renewals
Trial availability and renewal terms will be shown at checkout.
Plan limits
Plans may include device or seat limits enforced by the portal.
Refunds
Refund and cancellation policies will be published before launch.
Contact
Reach us for support, billing, or legal questions.
Support
Email: support@ravennets.com
Billing
Email: billing@ravennets.com
Legal
Email: legal@ravennets.com